FAQ And Support About Electric Skateboard

If there is a problem with your E-skateboards please check our troubleshooting section below as we have videos and instructions on how to fix most problems. If the problem still persists email us at sevice@electricskateboardbest.com and we’ll get back to you asap.

HOW DO I CONTROL THE BOARD?

The board acceleration is controlled by a wireless remote. To turn you use your body weight as you would a normal longboard skateboard. See video.

How do I brake?
To slow down you push the trigger forward on the handheld remote. The brake is firm when applied at medium to fast speeds and is very safe. The braking is softer at slow speeds and may not bring you to a complete halt. It has been designed to be as safe as possible. 

How fast does it go?
This varies depending on the rider weight, terrain and slope. On a good flat road/footpath the bamboo series and carbon street board can reach speeds of 35-38kms per hour. However the boards are not about speed more-so about carving and cruising.

Can I ride the board up hills?
Yes. The boards can handle small to medium inclines no problems. Again it depends on rider weight, terrain and how steep the hill is. It’s best to approach hills with some momentum for an easier climb. Constant hill riding is not advised as it puts strain on the motor.

FAQ And Support About Electric Skateboard